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Privacy Policy

Disclaimer

Qlodu.com is the registered trademark of WhiteSpace Pvt Ltd, a registered company of the Government of Nepal. We recognize the value of the privacy that our customers have on their personal information. This Privacy Policy applies to all of the products and services provided by Qlodu.com (mentioned as the “Platform” hereafter). Your use of the website and any personal information you provide on the Platform remains subject to the terms of this Privacy Policy and its terms of use. In the case of third party advertisement and performance evaluation, any third party company may access certain vital information regarding your visit and average time spent on the Platform and strictly not including the details of your name, address, contact information or any form of personally identifiable details.

Information Collection and Use

General

The Platform does not require you to register in order to see our products and services. However, the full functionality of the Platform is available to the registered users only. We collect personal information when

  • you register with  Qlodu.com
  • you use the services from the Platform
  • you purchase one or more of our products
  • you add details to your profile

 

The Platform automatically records ‘Non-Personal Information’ on our server logs from your browser even when you do not interact with the Platform as the registered user of the Platform. This non-personal information is used for the following purposes:

  • targeted advertisements
  • customized services
  • referral programs
  • anonymous reporting to clients, both internal and external

 

Registration

In order to participate on this Platform, we require certain personally identifiable details from you through our registration forms. We use this information to contact you about the services on our site in which you have expressed interest. We encourage you to provide complete and genuine information so that we can offer you better web experience through the portal. The Portal collect several personally identifiable information at different points in the Portal.

Each user is required to create a username and a password. This username is the user identification to our Platform for every interaction. WhiteSpace Pvt Ltd is the sole owner of the information collected on Qlodu.com.

Orders

When you choose to purchase one or more of our products or choose to get associated with any of our services, you must provide contact information including name, contact number, delivery address and additional landmarks (as remarks) for the ease of usage and future interaction. If we have trouble processing an order, we will use this information to contact you. In case of no complications, we use these details to get your order to your destined address.

Children Under 13

Qlodu.com is committed to protecting the privacy of children. The Portal does not knowingly or intentionally collect personal information online from children under the age of 13.

 

Information Sharing and Disclosure

Qlodu.com does not rent, trade or share Personal Information with any third party except in case of following up your product or service orders. We use other third parties such as a shipping company to fulfill orders, banks to complete the payment, APIs of online payment partners and email service provider to send out emails from the Platform to our valued customers. In this process, we share only the details that are absolutely necessary to provide you a happy and delightful service from our end. Additionally, we share the Non-Personal Information to third party companies to promote the understanding of the usage patterns, targeted advertisements and the Key Performance Indicators of the business. All the data and information collected by the Platform (Personal as well as Non-Personal) are used to improve the quality of service provided by the Platform and to enhance the user-experience on the customer’s end.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, or legal process served on our Platform. We may share Personal Information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Qlodu.com's Terms of Use, or as otherwise required by law. In the event WhiteSpace Pvt Ltd, goes through a business transaction, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.

Additionally, the information that you voluntarily disclose in our Platforms such as the comments and remarks becomes publicly available. The complete details of your interaction of such form is publicly accessible from the Platform.

 

Cookies and Web Beacons

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site and we do link the information we store in cookies to any personally identifiable information.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

We set a persistent cookie to store your passwords, so you don’t have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our Platform, but your ability to use some areas of our site, such as the shopping cart, will be limited.

Qlodu.com does utilize tracking technology to better understand site traffic patterns and use. However, none of the information collected via tracking technology is personally identifiable information.

The use of cookies by our partners, affiliates or tracking utility company is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company and service providers use session ID cookies to make it easier for you to navigate our Platform and use our services. Furthermore, our Platform may use beacons in connection with e-mails send to our users to let us know whether and when the email was opened. No personal information is transmitted through web beacons.

 

Confidentiality and Security

We follow the industry standard means of customer details security to preserve your privacy. We limit access to your Personal Information to our employees and authorize only the required information to process your order. No online transaction is cent percent secure. Please do feel free to send in your inquiry regarding our security services at info@Qlodu.com. In case of the online transactions and credit card numbers, we use Secured Socket Layer technology to ensure the security of your transaction details.

 

User Privilege Regarding Personal Information

Our users have the full privilege to edit, modify, add or remove their Personally Identifiable information at any point of time. You can choose to deactivate your account if you wish to terminate your interaction with the Platform. However, if you chose to re-connect to us then the procedure is same as that of a new user sign up process.

 

International Users

If you are a User accessing the Platform from outside Nepal with regulations governing personal data collection, use, and disclosure that differ from Nepali Laws, please be advised  that through your continued use of the Website, which is governed by law and this Privacy Policy as incorporated in our Terms of Use, you will be transferring your Personal Information into Nepal and you consent to that transfer.

 

Updates to the Privacy Policy

Qlodu.com may update this policy at any time in its sole discretion and without prior notice. We will strive to notify our valued users about the significant changes through email notifications. Also, the notification regarding the change of the content shall be placed at various places in the Platform to enhance the discovery of the news.

This Privacy Policy was last modified on 18th October 2013.

If you have any questions or comments please feel free to contact us.

 

Privacy Policy
Qlodu.com
info@Qlodu.com