If you have a Whistles account you can check the “Order history” for a record of the order. If you do have an order number, please verify that your email address is correct. If there is no recent order listed it is likely that your order was unsuccessful. You can try placing another order online or contact us on 0330 363 3363 or enquiries@qlodu.com with details of the order you tried to place and we can do it for you.